People to Tell

Many Register Offices offer the ‘Tell Us Once’ service and can help you pass on this information to the Department of Work and Pensions and other government departments and local services. Many register offices offer the ‘Tell Us Once’ service and can help you to pass on this information to the Department of Work and Pensions and other government departments and local services on your behalf.

Information required by the Registrar

• National Insurance number.
• Driving Licence number – please take Driving Licence with you.
• Passport number – please take Passport with you.
• Details of any benefits or entitlements they were getting e.g. State Pension.
• Details of any local council services they were getting e.g. Blue Badge.
• Name and address of their next of kin.
• Name, address and contact details of the person or company dealing with their estate, known as their ‘executor’ or ‘administrator’.

Organisations ‘Tell Us Once’ will contact

• HMRC – to deal with tax and cancel benefits
• DWP – to cancel benefits e.g. income support
• DVLA – to cancel a driving licence
• Passport Office – to cancel a passport
• Local Council – to cancel Housing Benefit, Council Tax Benefit, Blue Badge, to inform council housing services and remove the deceased from the electoral register

Please use the following checklist to see which benefits, credits or services the deceased received, paid or used and which departments are to be contacted.

• State Pension
• Pension Credits
• Disability Living Allowance
• Carer’s Allowance
• Jobseeker’s Allowance
• Employment & Support Allowance
• Housing Benefit
• Council Tax Benefit
• Child Benefit
• Child Tax Credits
• Working Tax Credits
• Personal Taxation e.g. PAYE
• War Pensions Scheme
• Council Tax
• Library Services
• Electoral Services
• Adult Social Services
• Housing Benefit
• Blue Badge
• Overseas Health